Privacy Policy

Last Updated: 18/01/2026

Attend Holdings, LLC. (“Attend,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use weattend.com, the Attend mobile and web application (the “App”), and related services (collectively, the “Services”).

By accessing or using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide, including:

• Name, email address, phone number
• Account credentials
• Billing and payment information
• Property address and home-related details
• Appointment requests and service communications
• Photos, notes, documents, and records related to your home

1.2 Information Collected Automatically

When you use the Services, we may automatically collect:

• Device type, operating system, and app version
• IP address and general location (city/state level)
• App usage data and interaction logs
• Diagnostic and performance data

1.3 Information from Service Providers

We may receive information from third-party service providers, such as:

• Service completion notes
• Observations related to home systems or equipment
• Scheduling and availability updates

2. How We Use Information

We use personal information to:
• Provide and operate the Services
• Manage accounts and memberships
• Schedule and coordinate services
• Store and display home-related records
• Communicate with you regarding services, updates, and support
• Process payments and subscriptions
• Improve app functionality and user experience
• Comply with legal and regulatory obligations

We do not sell personal information.

3. App Data and Home Records

The App functions as a record-keeping and communication tool. Information stored in the App may include home system details, maintenance history, and service documentation.

You acknowledge that:
• Stored records may be incomplete or based on available information
• Records are provided for convenience and organizational purposes only
• You remain responsible for verifying critical safety or system information

4. Data Sharing and Disclosure

We may share information:
• With employees and contractors as needed to provide Services
• With third-party service providers performing work on your behalf
• With payment processors and technology vendors
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of Attend or others

We do not allow third parties to use your data for their own marketing purposes.

5. Apple App Privacy Disclosure (Required)

5.1 Data Collected and Linked to You

The App may collect and link the following data to your identity:
• Contact information (name, email, phone number)
• Account information
• Home and property-related information
• User-generated content (photos, notes, documents)
• App interactions and usage data

5.2 Data Used for App Functionality

Data is used to:
• Provide core app functionality
• Enable communication and scheduling
• Maintain service records
• Support account management

5.3 Data Used for Analytics

We may collect limited analytics data to:
• Understand app usage
• Improve performance and reliability
Analytics data is not used for advertising tracking.

5.4 Data Not Used for Tracking

Attend does not:
• Track users across apps or websites owned by other companies
• Use data for targeted advertising
• Share data with data brokers
The App does not use Apple’s App Tracking Transparency (ATT) framework because tracking is not performed.

5.5 Apple’s Role

You acknowledge that Apple Inc. is not responsible for the collection, use, or handling of data by Attend. Attend is solely responsible for its data practices.

6. Data Retention

We retain personal information only as long as necessary to:
• Provide Services
• Maintain records for operational and legal purposes
• Resolve disputes and enforce agreements

You may request deletion of your account, subject to legal and operational requirements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:
• Access personal information
• Correct inaccurate information
• Request deletion
• Restrict or object to certain processing

Requests may be submitted using the contact information below.

9. Children’s Privacy

The Services are not intended for children under 13. We do not knowingly collect personal information from children.

10. Third-Party Links and Services

The Services may reference third-party platforms or services. Attend is not responsible for their privacy practices. Your interactions with third parties are governed by their policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Information

Attend Holdings, LLC
Website: weattend.com
Email: [email protected]